At Viva La Pepa, each gown is thoughtfully made to order, created just for you once your purchase is confirmed. Because of the custom nature of our work, we do not offer refunds or returns.
We’re confident you’ll fall in love with your dress. If you’d like to see more photos or details before placing your order, feel free to reach out — we’re happy to share images from past clients, styled shoots, or behind-the-scenes moments. All images shown are of actual Viva La Pepa gowns.
Fit & Alterations
Please note: Professional alterations are a standard part of the bridal process.
To ensure the best fit, we highly recommend working with a local seamstress once your gown arrives. You may need minor adjustments to length, bust, or waist depending on your body and heel height. We suggest setting aside a small alteration budget as part of your dress planning.
Change of Mind
Because all dresses are made to order, we cannot offer refunds due to change of mind or if the gown does not suit your expectations once received. If your dress has not yet entered production, we may be able to accommodate small changes or switch to a different style — please contact us as soon as possible.
If you have any concerns or need help choosing your gown, we’re here to guide you every step of the way. Just reach out — we love helping our brides feel confident and excited about their dress.
